{"id":35341,"date":"2026-11-12T12:45:00","date_gmt":"2026-11-12T15:45:00","guid":{"rendered":"https:\/\/conversys.global\/?post_type=case&#038;p=35341"},"modified":"2026-11-12T14:54:31","modified_gmt":"2026-11-12T17:54:31","slug":"laboratorios-ascend-is-a-high-tech-company-and-has-a-global-presence-in-the-health-sector","status":"publish","type":"case","link":"https:\/\/conversys.global\/en\/case\/laboratorios-ascend-alta-tecnologia-e-presenca-global-em-saude\/","title":{"rendered":"Laboratorios Ascend: high technology and global presence in healthcare"},"content":{"rendered":"<h2>Ascend: pharmaceutical technology with a global presence<\/h2>\n<p>Laboratorios Ascend is a subsidiary of Alkem Laboratories, a high-technology pharmaceutical company headquartered in Mumbai, India. Operating across five continents in over 50 countries with 21 manufacturing facilities, the company stands out globally for its excellence and innovation in the healthcare sector.<\/p>\n<p>With highly regulated, tech-driven operations, the organization has been accelerating its digital transformation. In Chile, the Ascend subsidiary structured a strategic project to align its local operation with the parent company's global standards \u2014 including a major migration to SAP S\/4HANA \u2014, demanding strict compliance and robust cybersecurity posture.<\/p>\n<h3>Compliance and Global Standardization Challenges<\/h3>\n<p>To align the Chilean subsidiary with global corporate standards and pass rigorous international audits, Ascend needed to translate complex corporate guidelines into the local regulatory landscape.<\/p>\n<p>Key challenges identified by Ascend\u2019s management team included:<\/p>\n<ul>\n<li>Adopting and deploying platforms, procedures, and technology frameworks established by the headquarters in Mumbai;<\/li>\n<li>Ensuring regulatory compliance and aligning internal procedures with Chile's local legal framework;<em>compliance<\/em>) and align internal procedures with Chile\u2019s regulatory framework;<\/li>\n<li>Closing cybersecurity gaps identified by external assessments and bringing vulnerability indicators down to zero within 12 months;<\/li>\n<li>Providing a secure, stable environment to support the critical SAP S\/4HANA ERP deployment.<\/li>\n<\/ul>\n<h3>The Solution: Strategic Partnership and Virtual CISO Model<\/h3>\n<p>Faced with these technical and regulatory complexities, Ascend sought a partner capable of moving beyond theoretical advice to deliver practical execution, close collaboration, and trust.<\/p>\n<p>Partnering with Conversys, Ascend found the expertise required to establish security policies, deploy technical controls, and elevate its overall cybersecurity maturity.<\/p>\n<blockquote><p>\"For us, the Virtual CISO service truly reflects the purpose for which it was created: accompanying the client from gap identification to remediation, implementing better controls, and building a stronger cybersecurity posture.\" \u2014 Iber L\u00f3pez, Business Transformation Manager at Laboratorios Ascend.<\/p><\/blockquote>\n<p><br \/>\n<a class=\"video-container\" data-fancybox href=\"https:\/\/www.youtube.com\/watch?v=DeTxwp17GsM\" style=\"background-image:url(https:\/\/img.youtube.com\/vi\/DeTxwp17GsM\/maxresdefault.jpg);\">\n        <svg width=\"80\" height=\"80\" viewbox=\"0 0 80 80\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M32.666 30.6528C32.666 29.358 32.666 28.7105 32.936 28.3536C33.1712 28.0427 33.5307 27.8503 33.9199 27.8271C34.3666 27.8004 34.9053 28.1595 35.9827 28.8778L50.0035 38.225C50.8937 38.8185 51.3388 39.1152 51.4939 39.4892C51.6296 39.8163 51.6296 40.1838 51.4939 40.5108C51.3388 40.8848 50.8937 41.1815 50.0035 41.775L35.9827 51.1222C34.9053 51.8405 34.3666 52.1996 33.9199 52.1729C33.5307 52.1497 33.1712 51.9573 32.936 51.6464C32.666 51.2895 32.666 50.6421 32.666 49.3472V30.6528Z\" fill=\"white\" stroke=\"white\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><rect x=\"0.5\" y=\"0.5\" width=\"79\" height=\"79\" rx=\"39.5\" stroke=\"white\"\/><\/svg>\n            <\/a><br \/>\n<\/p>\n<h3>Project Execution &amp; Conversys Approach<\/h3>\n<h4>1. Project Execution &amp; Conversys Approach<\/h4>\n<p>The initiative began by building an internal regulatory umbrella, establishing usage policies and governance rules that balanced corporate guidelines with local compliance requirements.<\/p>\n<h4>2. Platform &amp; Control Implementation<\/h4>\n<p>Conversys worked side-by-side with Laboratorios Ascend's technical team to deploy required software, hardware, and standard methodologies, securing the infrastructure ahead of the SAP migration and resolving identified vulnerabilities.<\/p>\n<h4>3. Continuous Support &amp; Staff Training<\/h4>\n<p>Conversys\u2019s involvement extended beyond technical delivery to include ongoing training programs, empowering both technical teams and staff to understand the organization\u2019s cybersecurity roadmap.<\/p>\n<h3>Tangible Results &amp; Audit-Verified Satisfaction<\/h3>\n<p>One year after initiating the Virtual CISO service and control rollout, Laboratorios Ascend underwent a comprehensive follow-up audit conducted by the parent company's external auditors. The findings demonstrated remarkable progress, satisfying corporate requirements and elevating the Chilean subsidiary's security maturity.<\/p>\n<blockquote><p>\"We set out to find a vendor to help us with a very specific technology deployment, and what we found was a trusted partner.\" \u2014 Iber L\u00f3pez.<\/p><\/blockquote>\n<h3>Conversys: The Ideal Partner for Complex Tech &amp; Security Initiatives<\/h3>\n<p>With operations across Brazil, Latin America, the United States, and Europe, Conversys has been delivering high-value Information &amp; Communications Technology (ICT) solutions for nearly a decade. Driven by multidisciplinary, highly certified teams, we design and execute projects tailored to our clients' real business needs. \n\nTo learn more about our solutions and services, explore our website or get in touch with the Conversys team.<\/p>\n<p>To find out more about our solutions and services, browse our website or go to <a href=\"https:\/\/conversys.global\/en\/contact\/\">contact<\/a> with Time Conversys.<\/p>","protected":false},"featured_media":35343,"parent":0,"template":"","destaque":[14],"class_list":["post-35341","case","type-case","status-publish","has-post-thumbnail","hentry","destaque-home"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Laboratorios Ascend: alta tecnologia e presen\u00e7a global em sa\u00fade - Conversys<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/conversys.global\/en\/case\/laboratorios-ascend-is-a-high-tech-company-and-has-a-global-presence-in-the-health-sector\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Laboratorios Ascend: alta tecnologia e presen\u00e7a global em sa\u00fade - 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