{"id":31894,"date":"2022-08-05T14:25:13","date_gmt":"2022-08-05T17:25:13","guid":{"rendered":"https:\/\/conversys.global\/impacto-da-inteligencia-artificial-na-experiencia-do-cliente\/"},"modified":"2024-09-12T16:22:43","modified_gmt":"2024-09-12T19:22:43","slug":"impacto-da-inteligencia-artificial-na-experiencia-do-cliente","status":"publish","type":"post","link":"https:\/\/conversys.global\/es\/impacto-da-inteligencia-artificial-na-experiencia-do-cliente\/","title":{"rendered":"El impacto de la Inteligencia Artificial en la experiencia del cliente\u00a0"},"content":{"rendered":"<h2 aria-level=\\\"2\\\"><span data-contrast=\\\"none\\\">Com apoio da Intelig\u00eancia Artificial e do Machine Learning, empresas de v\u00e1rios setores t\u00eam aplicado estrat\u00e9gias de business inteligence, automa\u00e7\u00e3o e personaliza\u00e7\u00e3o para criar uma experi\u00eancia do usu\u00e1rio mais marcante e positiva.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559738&quot;:40,&quot;335559739&quot;:0,&quot;335559740&quot;:259}\\\">\u00a0<\/span><\/h2>\n<p><span data-contrast=\\\"auto\\\">As novas tecnologias ajudam a criar uma proximidade com o cliente como nunca vista antes. Com as ferramentas adequadas, tornam-se mais simples os processos de entender as necessidades de cada consumidor e construir conex\u00f5es diretas entre empresa e cliente.\u00a0<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\\\">\u00a0<\/span><\/p>\n<p><span data-contrast=\\\"auto\\\">Atualmente, trabalhar com a intelig\u00eancia artificial e suas solu\u00e7\u00f5es de machine learning, automatiza\u00e7\u00e3o e personaliza\u00e7\u00e3o s\u00e3o grandes diferenciais para promover uma experi\u00eancia do consumidor mais aperfei\u00e7oada.\u00a0<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\\\">\u00a0<\/span><\/p>\n<p><span data-contrast=\\\"auto\\\">Continue lendo para entender como a IA cria novas possibilidades de sucesso com o cliente!<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\\\">\u00a0<\/span><\/p>\n<h3 aria-level=\\\"3\\\"><span data-contrast=\\\"none\\\">O que \u00e9 Intelig\u00eancia Artificial (IA)?<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559738&quot;:40,&quot;335559739&quot;:0,&quot;335559740&quot;:259}\\\">\u00a0<\/span><\/h3>\n<p><span data-contrast=\\\"auto\\\">O conceito de intelig\u00eancia artificial n\u00e3o \u00e9, por si s\u00f3, uma novidade. A express\u00e3o se refere a sistemas e\/ou m\u00e1quinas capazes de absorver, analisar e organizar dados para aprender a identificar padr\u00f5es, rea\u00e7\u00f5es, situa\u00e7\u00f5es e se aprimorar continuamente.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\\\">\u00a0<\/span><\/p>\n<p><span data-contrast=\\\"auto\\\">A intelig\u00eancia artificial \u00e9 similar \u00e0 intelig\u00eancia humana no sentido de ir al\u00e9m de apenas seguir ordens espec\u00edficas; esses sistemas \u201caprendem\u201d a pensar com base em modelos bem programados, com imensos volumes de dados dispon\u00edveis e poder de computa\u00e7\u00e3o superpotente para processamento.\u00a0<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\\\">\u00a0<\/span><\/p>\n<p><span data-contrast=\\\"auto\\\">Para praticamente todos os setores de produtos e servi\u00e7os, a intelig\u00eancia artificial proporciona benef\u00edcios como:<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\\\">\u00a0<\/span><\/p>\n<ul>\n<li data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" aria-setsize=\\\"-1\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Chatbots de atendimento;<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\\\">\u00a0<\/span><\/li>\n<li data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" aria-setsize=\\\"-1\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Mecanismos de busca;<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\\\">\u00a0<\/span><\/li>\n<li data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" aria-setsize=\\\"-1\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Automa\u00e7\u00e3o de tarefas;<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\\\">\u00a0<\/span><\/li>\n<li data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" aria-setsize=\\\"-1\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Reconhecimento facial e de fala;<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\\\">\u00a0<\/span><\/li>\n<li data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" aria-setsize=\\\"-1\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Solu\u00e7\u00f5es de business inteligence.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\\\">\u00a0<\/span><\/li>\n<\/ul>\n<h3 aria-level=\\\"3\\\"><span data-contrast=\\\"none\\\">Intelig\u00eancia Artificial nos neg\u00f3cios: business intelligence e decis\u00f5es data-driven<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559738&quot;:40,&quot;335559739&quot;:0,&quot;335559740&quot;:259}\\\">\u00a0<\/span><\/h3>\n<p><span data-contrast=\\\"auto\\\">Com o poder de absor\u00e7\u00e3o e organiza\u00e7\u00e3o de informa\u00e7\u00f5es a partir de dados n\u00e3o processados, as empresas t\u00eam em m\u00e3os algo muito valioso: desenvolver estrat\u00e9gias de business intelligence.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\\\">\u00a0<\/span><\/p>\n<p><span data-contrast=\\\"auto\\\">Atrav\u00e9s de Machine Learning (\u201caprendizado de m\u00e1quina\u201d) e da capacidade de processamento de dados da IA, \u00e9 poss\u00edvel obter insighsts importantes, englobando desde padr\u00f5es internos na empresa, com leituras sobre otimiza\u00e7\u00e3o de fluxo, avalia\u00e7\u00f5es de risco, gest\u00e3o de recursos, varia\u00e7\u00e3o de demandas e acessos de colaboradores, por exemplo, at\u00e9 an\u00e1lises de tend\u00eancias de segmentos diversos, reconhecimento de padr\u00f5es de compra e predi\u00e7\u00f5es do mercado internacional.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\\\">\u00a0<\/span><\/p>\n<h3 aria-level=\\\"3\\\"><span data-contrast=\\\"none\\\"><img class=\\\"alignnone wp-image-31898 size-full\\\" title=\\\"Intelig\u00eancia Artificial Experi\u00eancia do Cliente\\\" src=\\\"https:\/\/conversys.global\/wp-content\/uploads\/2022\/08\/Inteligencia-Artificial-experiencia-do-cliente-.png\\\" alt=\\\"Intelig\u00eancia Artificial Experi\u00eancia do Cliente\\\" width=\\\"1700\\\" height=\\\"800\\\" \/><\/span><\/h3>\n<h3 aria-level=\\\"3\\\"><span data-contrast=\\\"none\\\">Insights e estrat\u00e9gias para atrair clientes<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559738&quot;:40,&quot;335559739&quot;:0,&quot;335559740&quot;:259}\\\">\u00a0<\/span><\/h3>\n<p><span data-contrast=\\\"auto\\\">Com os insights extra\u00eddos de dados, s\u00f3cios, gestores e demais tomadores de decis\u00e3o conseguem ter orienta\u00e7\u00f5es mais diretas na hora de fazer suas escolhas. E essas decis\u00f5es mais inteligentes, assertivas, n\u00e3o ficam restritas apenas aos aspectos comerciais de um neg\u00f3cio, como defini\u00e7\u00f5es de pre\u00e7o ou mercado.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\\\">\u00a0<\/span><\/p>\n<p><span data-contrast=\\\"auto\\\">Entendendo o comportamento dos clientes e prospects e tendo melhor visibilidade de suas dores, suas necessidades e de suas expectativas, \u00e9 poss\u00edvel desenvolver uma t\u00e1tica de abordagem muito mais efetiva.\u00a0<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\\\">\u00a0<\/span><\/p>\n<p><span data-contrast=\\\"auto\\\">Al\u00e9m de otimizar a aproxima\u00e7\u00e3o com os consumidores, a an\u00e1lise de dados combinada com a automatiza\u00e7\u00e3o facilitada pela intelig\u00eancia artificial, amplia o rol de possibilidades para a personaliza\u00e7\u00e3o da jornada do consumidor.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\\\">\u00a0<\/span><\/p>\n<h4 aria-level=\\\"4\\\"><i><span data-contrast=\\\"none\\\">Trabalhar com uma jornada customizada para seu cliente \u00e9 uma \u00f3tima maneira de se destacar e criar experi\u00eancias positivas<\/span><\/i><\/h4>\n<p><span data-contrast=\\\"auto\\\">Quando o cliente busca ter uma necessidade atendida e encontra uma jornada de compra satisfat\u00f3ria, a probabilidade de fideliza\u00e7\u00e3o \u00e9 muito maior.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\\\">\u00a0<\/span><\/p>\n<p><span data-contrast=\\\"auto\\\">Essa satisfa\u00e7\u00e3o na experi\u00eancia deve ir al\u00e9m da qualidade de produtos, solu\u00e7\u00f5es e servi\u00e7os, das facilidades de pagamento e dos prazos de entrega e\/ou implementa\u00e7\u00e3o; o consumidor quer sentir-se como o foco daquele neg\u00f3cio.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\\\">\u00a0<\/span><\/p>\n<h3 aria-level=\\\"3\\\"><span data-contrast=\\\"none\\\">Experi\u00eancias positivas resultam do equil\u00edbrio entre automa\u00e7\u00e3o e humaniza\u00e7\u00e3o<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559738&quot;:40,&quot;335559739&quot;:0,&quot;335559740&quot;:259}\\\">\u00a0<\/span><\/h3>\n<p><span data-contrast=\\\"auto\\\">Criar automa\u00e7\u00f5es com a intelig\u00eancia artificial \u00e9 importante pela economia, escalabilidade e agilidade no suporte ao cliente, mas \u00e9 preciso ter cuidado para n\u00e3o ser invasivo com os consumidores nem esquecer o lado humano, especialmente na resolu\u00e7\u00e3o de problemas.\u00a0<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\\\">\u00a0<\/span><\/p>\n<p><span data-contrast=\\\"auto\\\">Machine learning, cultura corporativa de decis\u00f5es embasadas em dados e modelo de neg\u00f3cios com foco no consumidor s\u00e3o ferramentas que ajudam a criar vantagem competitiva e destacar uma empresa no mercado.\u00a0<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\\\">\u00a0<\/span><\/p>\n<h4 aria-level=\\\"4\\\"><i><span data-contrast=\\\"none\\\">O que \u00e9 machine Learning?<\/span><\/i><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559738&quot;:40,&quot;335559739&quot;:0,&quot;335559740&quot;:259}\\\">\u00a0<\/span><\/h4>\n<p><span data-contrast=\\\"auto\\\">Em tradu\u00e7\u00e3o livre, a express\u00e3o \u00e9 \u201caprendizado de m\u00e1quina\u201d. Esse subcampo da IA atua, principalmente, na identifica\u00e7\u00e3o de padr\u00f5es.<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\\\">\u00a0<\/span><\/p>\n<p><span data-contrast=\\\"auto\\\">Ao reconhecer padr\u00f5es de consumo de um cliente, por exemplo, o sistema pode sugerir outros servi\u00e7os e\/ou solu\u00e7\u00f5es que estejam alinhados ao que ele costuma necessitar.<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\\\">\u00a0<\/span><\/p>\n<p><span data-contrast=\\\"auto\\\">Os algoritmos das redes sociais e as plataformas de streaming, como a Netflix, empregam machine learning para conhecer os usu\u00e1rios e saber fazer recomenda\u00e7\u00f5es personalizadas de conte\u00fado para cada um deles, de acordo com os padr\u00f5es de comportamento observados.<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\\\">\u00a0<\/span><\/p>\n<h4 aria-level=\\\"4\\\"><i><span data-contrast=\\\"none\\\">Foco no consumidor: personaliza\u00e7\u00e3o e fideliza\u00e7\u00e3o de clientes<\/span><\/i><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559738&quot;:40,&quot;335559739&quot;:0,&quot;335559740&quot;:259}\\\">\u00a0<\/span><\/h4>\n<p><span data-contrast=\\\"auto\\\">Como j\u00e1 falado, mesmo sendo facilitada por ferramentas automatizadas, a personaliza\u00e7\u00e3o n\u00e3o pode existir separada do fato humano.\u00a0<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\\\">\u00a0<\/span><\/p>\n<p><span data-contrast=\\\"auto\\\">O diferencial consiste em aproveitar os insights obtidos e utiliz\u00e1-los para criar uma jornada do consumidor que se encaixe em seus comportamentos, incluindo pontos de contato pr\u00f3ximos das equipes da empresa com o cliente.\u00a0<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\\\">\u00a0<\/span><\/p>\n<p><span data-contrast=\\\"auto\\\">A fideliza\u00e7\u00e3o vem exatamente da satisfa\u00e7\u00e3o com toda essa jornada. E uma verdade recorrente em todos os setores \u00e9 que os custos para manter um consumidor s\u00e3o inferiores ao que se investe para ganhar um novo cliente.\u00a0<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\\\">\u00a0<\/span><\/p>\n<h3 aria-level=\\\"3\\\"><span data-contrast=\\\"none\\\">Como implementar novas tecnologias na sua empresa?<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559738&quot;:40,&quot;335559739&quot;:0,&quot;335559740&quot;:259}\\\">\u00a0<\/span><\/h3>\n<p><span data-contrast=\\\"auto\\\">Inserir novas tecnologias e consolid\u00e1-las com sucesso s\u00e3o processos desafiadores. Al\u00e9m de escolher os investimentos mais apropriados, \u00e9 importante ter um planejamento do timing de implanta\u00e7\u00e3o, incluir treinamentos, etc.<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\\\">\u00a0<\/span><\/p>\n<p><span data-contrast=\\\"auto\\\">Por isso, o apoio de especialistas \u00e9 t\u00e3o essencial!<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\\\">\u00a0<\/span><\/p>\n<h4 aria-level=\\\"4\\\"><i><span data-contrast=\\\"none\\\">Suporte qualificado na transforma\u00e7\u00e3o digital<\/span><\/i><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559738&quot;:40,&quot;335559739&quot;:0,&quot;335559740&quot;:259}\\\">\u00a0<\/span><\/h4>\n<p><span data-contrast=\\\"auto\\\">Contar com times t\u00e9cnicos e comerciais qualificados, que conhecem o seu mercado e t\u00eam ampla expertise na \u00e1rea de Tecnologia da Informa\u00e7\u00e3o, torna a jornada de transforma\u00e7\u00e3o digital mais \u00e1gil, eficiente, assertiva e econ\u00f4mica.<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559731&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\\\">\u00a0<\/span><\/p>\n<p><span data-contrast=\\\"auto\\\">A Conversys trabalha com um processo de consultoria de TI em que, juntos, planejamos o roteiro para seu neg\u00f3cio, desenvolvendo um mapa t\u00e9cnico completamente alinhado aos seus objetivos.\u00a0<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559731&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\\\">\u00a0<\/span><\/p>\n<h3><span data-contrast=\\\"auto\\\">Consultoria e Assessment Conversys<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559731&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\\\">\u00a0<\/span><\/h3>\n<p><span data-contrast=\\\"auto\\\">N\u00f3s acreditamos na jun\u00e7\u00e3o de tecnologia, pessoas e empresas para transformar o mercado e criar novas possibilidades.<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559731&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\\\">\u00a0<\/span><\/p>\n<p><span data-contrast=\\\"auto\\\">A Conversys ajuda sua empresa a se afastar das abordagens tradicionais do planejamento de TI e fornece os servi\u00e7os necess\u00e1rios para impulsionar sua organiza\u00e7\u00e3o na dire\u00e7\u00e3o certa da inova\u00e7\u00e3o!<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559731&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\\\">\u00a0<\/span><\/p>\n<p><span data-contrast=\\\"auto\\\">Converse com nosso time, compartilhe conosco seu desafio corporativo e n\u00f3s arquitetamos a solu\u00e7\u00e3o customizada para seu neg\u00f3cio.<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559731&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\\\">\u00a0<\/span><\/p>\n<p><a href=\\\"https:\/\/conversys.global\/contato\/\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\"><span data-contrast=\\\"auto\\\">Clique aqui <\/span><\/a><span data-contrast=\\\"auto\\\">para falar com a Conversys!<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559731&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\\\">\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Com apoio da Intelig\u00eancia Artificial e do Machine Learning, empresas de v\u00e1rios setores t\u00eam aplicado estrat\u00e9gias de business inteligence, automa\u00e7\u00e3o e personaliza\u00e7\u00e3o [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":34210,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[27,24,25],"tags":[47,48,34,49,50,51,52,53,37,38,54],"class_list":["post-31894","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-infraestrutura","category-noticias","category-redes","tag-assessment-de-ti","tag-business-intelligence","tag-consultoria-de-ti","tag-consumer-experience","tag-experiencia-do-cliente","tag-inovacao","tag-inteligencia-artificial","tag-machine-learning","tag-tecnologia-da-informacao","tag-transformacao-digital","tag-varejo"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Impacto da Intelig\u00eancia Artificial na experi\u00eancia do cliente\u00a0 - Conversys<\/title>\n<meta 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